What are Seed Phrase, Passphrase, Password, and Card-PIN?

Seed Phrase, Passphrase, Password, and Card-PIN are common security terms in ELLIPAL wallets, but they have different meanings and uses.

Seed Phrase

Your seed phrase is the most important part of your wallet.

⚠️ Whoever has your seed phrase can control your assets. Never share your seed phrase with anyone.

A seed phrase, also called a recovery phrase or mnemonic phrase, is a group of words used to recover your wallet.

ELLIPAL wallets:

• generate seed phrases offline inside the hardware wallet

• follow the BIP39 standard

• support importing 12 / 15 / 18 / 21 / 24-word seed phrases

The seed phrase length supported for wallet creation may vary depending on the device model.

Anyone who has your seed phrase can recover your wallet and access your funds, even without your device.

Notes

• Never store your seed phrase digitally

• Never take a photo or screenshot of it

• Never share it with anyone

Verify Seed Phrase

Newer versions of the ELLIPAL Titan support Verify Seed Phrase.

This feature helps you confirm that your backed-up seed phrase is correct.

Go to: My Accounts → Select Account → Three-dot Menu → Verify Seed Phrase

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Passphrase

A passphrase is an optional feature that adds another layer to your seed phrase.

It creates a separate wallet based on the same seed phrase.

Passphrase format

• 1–32 characters

• can include letters, numbers, and symbols

• case-sensitive

Notes

• A different passphrase creates a different wallet

• Using no passphrase and using a passphrase will lead to different wallets

• If you forget the passphrase, the wallet created with it cannot be recovered

This means your seed phrase alone is not enough to recover a passphrase wallet. You must also enter the correct passphrase.

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Password

The password on an ELLIPAL Titan device is used to verify your identity when performing certain actions on the device.

Password format

• 8–32 characters

• must include letters and numbers

• case-sensitive

Notes

• This password is used for device operation

• It does not change wallet ownership

• It is different from the seed phrase and passphrase

If you still have your seed phrase, you can recover the wallet even if you forget the device password.

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Card-PIN

The Card-PIN is used with the ELLIPAL X Card.

It is required when performing important actions such as:

• connecting the cold wallet to the app

• signing transactions

Card-PIN format

• 6–16 digits

Notes

• The Card-PIN is used for X Card authorization

• It is different from the ELLIPAL App PIN

• The App PIN only locks the mobile app interface

In simple terms:

• App PIN = unlocks the app

• Card-PIN = authorizes actions with the X Card

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What is the difference between them?

These terms do not serve the same purpose.

Related to wallet ownership

• Seed Phrase

• Passphrase (if enabled)

These are related to wallet recovery and asset access.

Related to device or card actions

• Password (Titan)

• Card-PIN

These are mainly used to verify actions on the device or card.

⚠️ In most cases, the Seed Phrase is the most important item because it controls wallet recovery. If a passphrase is enabled, the correct passphrase is also required to access that wallet.

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Summary

• Back up your seed phrase and store it in a safe offline place

• Do not confuse the seed phrase, passphrase, password, and Card-PIN

• Use a passphrase only if you fully understand how it works

• Never enter your seed phrase into a phone, computer, or unknown website

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FAQ

Can I change my seed phrase?

No. If you want a different seed phrase, you need to create a new wallet and transfer your assets.

Can I change my passphrase?

You can use a different passphrase to create a different wallet. However, assets stored under the original passphrase will remain linked to that original passphrase.

What happens if I forget my passphrase?

The wallet created with that passphrase cannot be recovered.

What happens if I forget my password or Card-PIN?

You may need to reset the device or card, then recover your wallet using your seed phrase.