# Firmware Upgrade Guide (Titan Series)
Firmware updates typically include new features, additional network support, and important security improvements. Please follow the steps carefully to ensure a successful update.
{% stepper %}
{% step %}
### **Preparation Before Update**
A. Check Current Firmware Version
→ Go to Settings → About
B. Confirm Device Model
→ If you are using Titan 2.0, the version should start with “Titan2.0”
→ If you are using Titan, the version should start with “EC02”
→ If you are using Titan Mini, the version should start with “MINI”
→ If not, please refer to the correct update guide for your device
C. Prepare the Following Items
● Micro SD card (8GB / 16GB / 32GB)
● Card reader
● Computer
D. Ensure the SD Card Is Formatted to FAT32
→ Refer to the FAT32 formatting guide if needed
{% endstep %}
{% step %}
### **Download the Update File**
A. Go to the [ELLIPAL firmware update page](https://www.ellipal.com/pages/ellipal-firmware-update)
B. Download the ZIP file directly to the SD card
→ Ensure there is only one ZIP file on the SD card
→ Delete any previous ZIP files and keep only the latest ZIP file
→ Example filename: Ellipal\_titanplus\_vX.X.X.zip
C. Confirm the Following
● Keep the filename unchanged (make sure the filename matches your device model)
● Do not unzip the file
{% endstep %}
{% step %}
### **Insert the SD Card and Connect the Adapter**
A. Insert the SD card into the adapter first. Do not connect the power yet.
B. Connect the original charging cable to the adapter
→ Make sure it is connected to a power outlet, not a computer
{% endstep %}
{% step %}
### **Start the Update**
A. Power off the ELLIPAL device
→ Make sure the SD card is properly inserted into the adapter
→ The adapter indicator should show green first, then stay solid blue
B. Place the ELLIPAL device onto the adapter connected to power
→ The device will automatically turn on if it is powered off
C. Enter Settings
→ If there is no lock screen password, enter the home page and tap the gear icon in the top-left corner to open Settings
D. Select Update
→ The device should detect the update file on the SD card
→ The adapter blue light will begin flashing, which indicates the file has been recognized successfully
E. The device will automatically extract the update file
→ Please wait patiently and do not disconnect the adapter
F. After extraction is complete, a new screen will appear
→ Select Start Update
G. Wait until the update is complete
→ Titan 2.0 / Titan Mini: about 5 minutes
→ Titan (EC02): about 10 minutes, as the update process is relatively slower
→ The device will automatically restart once after the update is completed
{% endstep %}
{% endstepper %}
{% hint style="warning" %}
**Notes**
**File Download**
* Keep the ZIP filename unchanged
→ If the system automatically adds a suffix such as “(1)”, please remove it before updating
* For Mac users, it is recommended to use Chrome to download the file
→ This helps prevent the ZIP file from being automatically extractedAdapter Indicator Light
* After the SD card is inserted, the adapter indicator should turn blue
* This means the adapter has recognized the SD card correctly
* If the indicator stays green
→ Try reinserting the SD card several times
→ You may also try a different SD card or adapterDuring the Update
* The device will automatically restart after the update is completed
→ This is normal. Please do not worry and do not touch the device during this process
{% endhint %}
### **FAQ**
Why can’t my device detect the update file?
Please check the following:
* The SD card is formatted to FAT32
* There is only one ZIP file on the SD card
* The filename has not been changed
* The file has not been extracted
Can I unzip or rename the update file?
No. The file must remain in its original ZIP format and keep its original filename.
Why is the adapter indicator not turning blue?
If the indicator stays green:
* Try reinserting the SD card several times
* Try using another SD card or adapter
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