# How to Enable Passphrase?

### What is a Passphrase?

A Passphrase is an additional security layer on top of your **12/24-word seed phrase**.

* **Standard wallet** → Seed phrase only
* **With Passphrase** → Seed phrase + custom Passphrase

**Format:** 1–32 characters (letters / numbers / symbols, case-sensitive)

{% hint style="info" %}
**Notes**

* Each Passphrase creates a completely different wallet
* Any difference, even 1 character, creates a different wallet
* Passphrase is not stored on the device
* If lost, assets cannot be recovered
  {% endhint %}

### Enable Passphrase on ELLIPAL&#x20;

{% tabs %}
{% tab title="Titan 2.0" %}

<figure><img src="/files/vcmCMDT0Z6MKDqIrxM1H" alt=""><figcaption></figcaption></figure>

Follow the steps below to enable Passphrase on ELLIPAL Titan 2.0:

1. Open **Settings**.
2. Tap **Passphrase**.
3. Read the warning, then tap **Open**.
4. When **Passphrase** shows **ON**, it means the feature is enabled.
   {% endtab %}

{% tab title="X Card" %}

<figure><img src="/files/KDSq9M95JOEl5xnJQkCV" alt=""><figcaption></figcaption></figure>

Follow the steps below to enable Passphrase on ELLIPAL X Card:

1. Press **↓** (left button) to select **Options**, then press **▢** (right button) to confirm.
2. Select **Passphrase**, then press **▢** to open.
3. Press **▢** to tap **Next** through the reminder pages.
4. Select **Yes**, then press **▢** to confirm.
5. When **Passphrase** shows **ON**, it means the feature is enabled.
   {% endtab %}

{% tab title="Titan Mini" %}

<figure><img src="/files/fqa27JxYfAoRrV1xymv1" alt=""><figcaption></figcaption></figure>

Follow the steps below to enable Passphrase on ELLIPAL Titan Mini:

1. Open **Settings**.
2. Tap **Advance**.
3. Tap **Passphrase**.
4. Read the warning, then tap **Open**.
5. When **Passphrase** is turned on, it means the feature is enabled.
   {% endtab %}
   {% endtabs %}

{% hint style="info" %}

#### Notes

* Passphrase is case-sensitive. **“Ellipal”** and **“ellipal”** are different wallets.
* If you see a zero balance after recovery, it is usually caused by an incorrect or missing Passphrase.
* If you are new and do not fully understand how Passphrase works, it is recommended **not to enable it**. The seed phrase alone is already secure enough for most users.
* Once enabled, your Passphrase is as important as your seed phrase. You must store it offline.
  {% endhint %}

#### FAQ

<details>

<summary><strong>I recovered my wallet but my balance is 0 or incorrect. Why?</strong></summary>

If you are sure your seed phrase is correct, then:

* You may not have entered your Passphrase, or
* You entered the wrong Passphrase

You must input the exact same Passphrase, including **case and symbols**, that was used when creating the wallet.

</details>

<details>

<summary><strong>My Titan shows Passphrase OFF, but my account uses a Passphrase. Was it deleted?</strong></summary>

No. Your Passphrase has **not** been deleted.

After a firmware update, the Passphrase feature becomes a manual toggle and is **OFF by default**.

* Existing accounts that were created with a Passphrase are not affected.
* The toggle only affects whether you can set a Passphrase when creating new accounts.

</details>

<details>

<summary><strong>I forgot my Passphrase. Can I reset it?</strong></summary>

No. Passphrase cannot be reset or recovered. Without it, access to assets is permanently lost.

</details>


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