> For the complete documentation index, see [llms.txt](https://support.ellipal.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.ellipal.com/docs/features-and-advanced-usage/service-features/how-to-buy-crypto-with-ellipal.md).

# How to Buy Crypto with ELLIPAL?

This guide shows you how to buy cryptocurrency in the ELLIPAL App through supported third-party payment providers.

You can buy cryptocurrency — including Bitcoin, Ethereum, and other major cryptocurrencies — directly in the ELLIPAL App through supported third-party payment providers. The crypto is sent straight to your wallet — no separate exchange account needed. Make sure your ELLIPAL App is updated to the latest version before you start.

***

### How to Buy Crypto

{% tabs %}
{% tab title="App 5.0" %}

<figure><img src="https://492016447-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrfIWENBmR9S66qnWd68o%2Fuploads%2Faz8h3dWfAlkyXBGtXGOW%2FT21_How_to_Place_a_Buy_Order.png?alt=media&amp;token=88676876-f50f-48b3-a6f3-bf639a4d2e77" alt=""><figcaption></figcaption></figure>

1. Tap **Buy** in the ELLIPAL App.
2. On the Buy screen, select the currency you're paying with and the crypto you want to receive, enter the amount, then choose your **Receiving address**, **Payment method**, and **Provider**.
3. Tap **Buy Now**.
4. Read the disclaimer, check the agreement box, then tap **Next**.
5. Tap **Continue with the Provider** — you will be redirected to their page to complete the payment.

Once payment is confirmed, the crypto will be sent to your wallet. Arrival time depends on the provider and the blockchain network.
{% endtab %}

{% tab title="App 4.X" %}

<figure><img src="https://492016447-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrfIWENBmR9S66qnWd68o%2Fuploads%2FozPhZSJIbmeSfNhjHC7l%2F%E4%B9%B0%E5%B8%81%E5%85%A5%E5%8F%A3.png?alt=media&amp;token=3bc1c33a-16bb-4ee5-ace0-08f702f7a753" alt=""><figcaption></figcaption></figure>

1. Tap **Buy** in the ELLIPAL App.
2. Enter the amount you want to pay.
3. Tap **Provider** and choose a payment provider.
4. Tap **Buy Now**.
5. Read the disclaimer, check the agreement box, then tap **Next**.
6. You will be redirected to the provider's page — follow their instructions to complete the payment.

Once payment is confirmed, the crypto will be sent to your wallet. Arrival time depends on the provider and the blockchain network.
{% endtab %}
{% endtabs %}

***

### Supported Providers

Available providers may vary depending on your country, payment currency, selected cryptocurrency, and order amount. Fees, exchange rates, limits, and verification requirements are set by each provider — not by ELLIPAL.

Detailed guides are available on each provider's website:

* **MoonPay:** [How do I buy cryptocurrency with MoonPay](https://support.moonpay.com/en/articles/380500-how-do-i-buy-cryptocurrency-with-moonpay)
* **Simplex:** [Buying cryptocurrency through Simplex](https://www.simplex.com/kb/buying-cryptocurrency-through-simplex)

***

### FAQ

<details>

<summary><strong>How long does it take to receive crypto after buying?</strong></summary>

Arrival time depends on the provider and the blockchain network. Some orders complete quickly; others may take longer due to payment review or network confirmation. Check your provider's support page if your order is delayed.

</details>

<details>

<summary><strong>What should I do if my buy order fails or is delayed?</strong></summary>

Contact the provider you used — they process the payment, not ELLIPAL.

* **MoonPay:** use the live chat on the MoonPay website, or email **<support@moonpay.com>**
* **Simplex:** use the live chat on the Simplex website, or email **<support@simplex.com>**

</details>

<details>

<summary><strong>Does ELLIPAL process my payment directly?</strong></summary>

No — ELLIPAL does not process bank card payments. All payments are handled by the selected third-party provider. The final amount of crypto you receive may vary because crypto prices change dynamically.

</details>

<details>

<summary><strong>How do I make sure I receive crypto in the right wallet?</strong></summary>

Always verify the receiving address before confirming your order to make sure the crypto arrives in the right wallet.

</details>

***

### Related Guides

{% content-ref url="/spaces/gvuKn3cqyEbasFpMIrmp/pages/oxxjitJQH0ocu0sdhz30" %}
[View Receiving Addresses](/titan-2.0/view-receiving-addresses.md)
{% endcontent-ref %}