# Swap

{% tabs %}
{% tab title="Titan" %}

<figure><img src="/files/5pA6kypXPx71WMFldYZs" alt=""><figcaption></figcaption></figure>

Follow the steps below to swap crypto with ELLIPAL Titan:

1. Go to the **Swap** page and select the asset you want to swap.
2. Enter the amount, then tap **Swap**.
3. Review the swap details, then tap **Next**.
4. Read the transaction details, then tap **I Understand**.
5. Use your ELLIPAL Titan to scan the QR code and sign the transaction.
6. Use the ELLIPAL App to scan the signed QR code from your Titan.
7. After the transaction is submitted, tap **Back**.
   {% endtab %}

{% tab title="X Card" %}

<figure><img src="/files/EnArDNs8xXoRBwwfIfTN" alt=""><figcaption></figcaption></figure>

Follow the steps below to swap crypto with ELLIPAL X Card:

1. Go to the **Swap** page and select the asset you want to swap.
2. Enter the amount, then tap **Swap**.
3. Review the swap details, then tap **Next**.
4. Read the transaction details, then tap **I Understand**.
5. Enter your **Card-PIN**, then tap **Submit**.
6. Hold your X Card near your phone’s NFC area to complete signing.
7. After the transaction is submitted, tap **Back**.
   {% endtab %}
   {% endtabs %}

#### How to Check Swap Order Status

<figure><img src="/files/m4hyQ3DmRex0n7GmSjaw" alt=""><figcaption></figcaption></figure>

Follow the steps below to check your swap order status:

1. On the **Swap** page, tap the **Records** icon in the top right corner.
2. Select the order you want to check.
3. View the order details and current status.

Order status meanings:

* **In Progress** → Processing
* **Successful** → Completed
* **Failed** → Not completed

***

#### Result

Once completed:

* Your new asset will appear in your wallet.
* The swap record will show the latest order status.

{% hint style="warning" %}

#### Notes

* Swap involves on-chain transactions and may take time depending on network conditions.
* Make sure you have enough native coin (such as **ETH**, **BNB**) to pay network fees.
* The final received amount may vary due to market price changes.
  {% endhint %}

***

### FAQ

<details>

<summary><strong>Why does my swap appear as a transfer in transaction history?</strong></summary>

This is expected. A swap starts with a transfer transaction. Your asset is first sent to a swap service or smart contract, and the new asset is returned after the swap is completed.

</details>

<details>

<summary><strong>Why is my swap still showing "In Progress"?</strong></summary>

This may be caused by:

* Network congestion
* Cross-chain processing delays
* Liquidity issues

</details>

<details>

<summary><strong>What happens if the swap fails?</strong></summary>

In most cases, your original assets will be returned. However, network fees may still be charged.

</details>

<details>

<summary><strong>Why can’t I find a specific token in the Swap interface?</strong></summary>

Swap services are provided by third-party providers. If a token or trading pair is not shown, it means the provider does not currently support it.

</details>

<details>

<summary><strong>Which network is used for signing during a swap?</strong></summary>

The transaction is always signed on the **sending asset’s network**.\
For example:

* Swapping **USDT (ETH)** → BTC
* Signing is done on the **Ethereum network**

</details>

<details>

<summary><strong>How are swap fees calculated?</strong></summary>

The total cost may include:

* Network gas fees
* Cross-chain fees (if applicable)
* Liquidity provider fees
* Price fluctuations

These factors together determine the final amount you receive.

</details>


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