# Recover an Existing Wallet

### Before You Start

Before recovering your wallet, make sure that:

* your Titan 2.0 is powered on
* you have installed the official ELLIPAL App on your phone
* you have your seed phrase and passphrase (if used) ready

***

### Part 1: Recover an Existing Wallet on Titan 2.0

<figure><img src="/files/jU426iRCpOIaFCrwTJb4" alt=""><figcaption></figcaption></figure>

Follow the steps below to recover your wallet:

1. Tap **Recover via seed phrase**
2. Enter your **seed phrase**, **account name**, and **password**, then tap **Recover account**
3. Select the networks you want, then tap **Next**
4. Display the QR code to connect to the app

### Part 2: Connect Titan 2.0 to the ELLIPAL App

<figure><img src="/files/8w7rIivwGzAeohUucb8Z" alt=""><figcaption></figcaption></figure>

Follow the steps below to connect your Titan 2.0:

1. Open the ELLIPAL App and tap **Cold Wallet**
2. Tap **Titan 2.0 / Mini**
3. Tap **Connect Titan**
4. Scan the QR code shown on your Titan 2.0
5. Wait until the connection is completed

{% hint style="info" %}

### Notes

* Enter seed phrase in the exact correct order
* Only input your seed phrase on the Titan 2.0 (never online)
* If balance shows 0, check if a Passphrase was used
  {% endhint %}

***

### FAQ

<details>

<summary><strong>Do I need to enter the passphrase?</strong></summary>

Only if you used one when creating the wallet. Otherwise, leave it blank.

</details>

<details>

<summary><strong>Why is my balance not showing after recovery?</strong></summary>

Please confirm whether the current wallet address matches your original wallet address. If the addresses do not match, it means this is not the same wallet account, so the balance will not appear.

</details>

<details>

<summary><strong>Why does my recovered address not match my old wallet?</strong></summary>

This usually happens because:

* The passphrase is missing or incorrect
* The seed phrase is incorrect

</details>


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