# Delivery time ELLIPAL cooperate with DHL, FedEx, USPS, EMS and other company, according to your address. Orders cannot be shipped on weekends or during Chinese/Hong Kong public holidays. ### Delivery time **We typically ship your order within 2 business days**. The estimated delivery time for different regions can be found in the table below: | **Destination Country** | **Delivery Location** | **Delivery Time** | | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | --------------------- | ------------------ | | United States(Excluding islands and military addresses） | United States | 3-5 business days | | European Union | Germany | 3-5 business days | | Canada | Canada | 5-10 business days | | Australia, United Kingdom | Hong Kong | 5-10 business days | | Hong Kong, Macao, Taiwan | Hong Kong | 3-5 business days | | Singapore, Thailand, Malaysia | Hong Kong | 3-5 business days | | South Korea, Japan (Okinawa), Philippines, Timor-Leste | Hong Kong | 7-15 business days | | Afghanistan, Pakistan, Maldives, Bhutan, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan | Hong Kong | 7-15 business days | | Switzerland, Norway, Iceland, Åland Islands, Svalbard & Jan Mayen, Jersey,Gibraltar, Andorra, San Marino, Malta,Estonia, Moldova, Croatia, Bulgaria,Vatican City, Kosovo, North Macedonia, Serbia | Hong Kong | 7-15 business days | | Argentina, Brazil, Bermuda, Greenland, Bahamas,Belize, Cayman Islands, Jamaica, Barbados, Bermuda, Anguilla, Antigua & Barbuda, Dominica, Saint Kitts & Nevis, Saint Lucia, Saint Vincent & Grenadines, Martinique, Sint Maarten, St. Pierre & Miquelon, Montserrat, Turks and Caicos Islands, British Virgin Islands, Peru, Suriname, Falkland Islands, French Guiana, Guyana | Hong Kong | 7-15 business days | | Bahrain, Saudi Arabia, United Arab Emirates，Saudi Arabia, Yemen, Azerbaijan | Hong Kong | 7-15 business days | | South Africa, Chad, Djibouti, Eritrea, Gambia | Hong Kong | 7-15 business days | In some special circumstances and force majeure, the delivery could be delayed. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://support.ellipal.com/docs/order-and-shipping/order/delivery-time.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.