# Delivery Terms 1. **P.O. Box Shipping** We are unable to ship to P.O. box addresses. 2. **Military Address Shipping** We are unable to ship to military addresses, which include the following states: AA (Armed Forces Americas), AE (Armed Forces Europe), AP (Armed Forces Pacific). 3. **Remote Address Shipping** We are unable to ship to certain remote addresses, which can only be confirmed after submitting the address to the courier. If your address is classified as remote, your order may be canceled. 4. **Change Of Delivery Address** For change of delivery address requests, we are unable to change the address after the order has been dispatched. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://support.ellipal.com/docs/order-and-shipping/shipping-policy/delivery-terms.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.