> For the complete documentation index, see [llms.txt](https://support.ellipal.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.ellipal.com/docs/troubleshooting-and-support/loss-security-and-support.md).

# Loss, Security & Support

- [What Should I Do If I Lose My Seed Phrase?](https://support.ellipal.com/docs/troubleshooting-and-support/loss-security-and-support/what-should-i-do-if-i-lose-my-seed-phrase.md)
- [What Should I Do If My ELLIPAL Device Is Lost or Stolen?](https://support.ellipal.com/docs/troubleshooting-and-support/loss-security-and-support/what-should-i-do-if-my-ellipal-device-is-lost-or-stolen.md): Lost or stolen ELLIPAL device? Your crypto stays safe on the blockchain as long as your seed phrase is secure. Follow these three steps to protect your assets.
- [Can I Recover My Assets Without an ELLIPAL Device?](https://support.ellipal.com/docs/troubleshooting-and-support/loss-security-and-support/can-i-recover-my-assets-without-an-ellipal-device.md): Yes, you can recover your crypto without an ELLIPAL device. Your seed phrase   restores the wallet on any BIP39-compatible hardware wallet or app.
- [What Should I Do If My Seed Phrase Is Compromised?](https://support.ellipal.com/docs/troubleshooting-and-support/loss-security-and-support/what-should-i-do-if-my-seed-phrase-is-compromised.md): If your ELLIPAL seed phrase has been exposed or leaked, your assets are at   risk. Learn the steps to take immediately to protect them.
- [Why Is My Seed Phrase Invalid When I Import It?](https://support.ellipal.com/docs/troubleshooting-and-support/loss-security-and-support/why-is-my-seed-phrase-invalid-when-i-import-it.md): Getting an invalid seed phrase error on import usually means a typo, a wrong word, or a formatting issue. Here's how to find and fix it.
- [Why Are My Addresses Different After Recovering with a Seed Phrase?](https://support.ellipal.com/docs/troubleshooting-and-support/loss-security-and-support/why-are-my-addresses-different-after-recovering-with-a-seed-phrase.md): If the wallet address shown after restoring your wallet is different from the address you used before, it usually means that one of the recovery details is different.
- [How Do I Contact ELLIPAL Support?](https://support.ellipal.com/docs/troubleshooting-and-support/loss-security-and-support/how-do-i-contact-ellipal-support.md)