> For the complete documentation index, see [llms.txt](https://support.ellipal.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.ellipal.com/docs/features-and-advanced-usage/service-features/how-to-buy-crypto-with-ellipal.md).

# How to Buy Crypto with ELLIPAL?

You can buy cryptocurrency — including Bitcoin, Ethereum, and other major cryptocurrencies — directly in the ELLIPAL App through supported third-party payment providers. The crypto is sent straight to your wallet — no separate exchange account needed. Make sure your ELLIPAL App is updated to the latest version before you start.

***

### How to Buy Crypto

<figure><img src="/files/NDrv3YX7ngP8kvCIRP59" alt=""><figcaption></figcaption></figure>

1. Tap **Buy** in the ELLIPAL App.
2. Enter the amount you want to pay.
3. Tap **Provider** and choose a payment provider.
4. Tap **Buy Now**.
5. Read the disclaimer, check the agreement box, then tap **Next**.
6. You will be redirected to the provider's page — follow their instructions to complete the payment.

Once payment is confirmed, the crypto will be sent to your wallet. Arrival time depends on the provider and the blockchain network.

***

### Supported Providers

Available providers may vary depending on your country, payment currency, selected cryptocurrency, and order amount. Fees, exchange rates, limits, and verification requirements are set by each provider — not by ELLIPAL.

Detailed guides are available on each provider's website:

* **MoonPay:** [How do I buy cryptocurrency with MoonPay](https://support.moonpay.com/en/articles/380500-how-do-i-buy-cryptocurrency-with-moonpay)
* **Simplex:** [Buying cryptocurrency through Simplex](https://www.simplex.com/kb/buying-cryptocurrency-through-simplex)

***

### FAQ

<details>

<summary><strong>How long does it take to receive crypto after buying?</strong></summary>

Arrival time depends on the provider and the blockchain network. Some orders complete quickly; others may take longer due to payment review or network confirmation. Check your provider's support page if your order is delayed.

</details>

<details>

<summary><strong>What should I do if my buy order fails or is delayed?</strong></summary>

Contact the provider you used — they process the payment, not ELLIPAL.

* **MoonPay:** use the live chat on the MoonPay website, or email **<support@moonpay.com>**
* **Simplex:** use the live chat on the Simplex website, or email **<support@simplex.com>**

</details>

<details>

<summary><strong>Does ELLIPAL process my payment directly?</strong></summary>

No — ELLIPAL does not process bank card payments. All payments are handled by the selected third-party provider. The final amount of crypto you receive may vary because crypto prices change dynamically.

</details>

<details>

<summary><strong>How do I make sure I receive crypto in the right wallet?</strong></summary>

Always verify the receiving address before confirming your order to make sure the crypto arrives in the right wallet.

</details>

***

### Related Guides

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[View Receiving Addresses](/titan-2.0/view-receiving-addresses.md)
{% endcontent-ref %}